Acceptable Use Policy

This Acceptable Use Policy (“AUP”) governs your use of HTMLvault (the “Service”), operated by HTMLvault (“we,” “us,” or “our”). It applies to all users — free, Pro, and Enterprise — and to anyone who creates, hosts, distributes, or accesses content through the Service, including via our API, MCP server, webhooks, or third-party integrations. This AUP is part of, and incorporated into, our Terms of Service. By using HTMLvault, you agree to it. If you violate it, we may suspend or terminate your access, remove content, and where appropriate report the activity to law enforcement. We may update this AUP from time to time. Material changes take effect when posted, and continued use of the Service constitutes acceptance.

1. Your responsibility for content

You are solely responsible for the HTML files, assets, links, tracking codes, and any other content you create, upload, host, or distribute through HTMLvault (“Content”). You represent that you have all rights necessary to publish and share that Content and that it does not violate this AUP, any applicable law, or the rights of any third party. We do not pre-screen Content, and automated tooling such as PII scanning or malware checks is a safeguard, not a guarantee. The presence of those features does not shift responsibility for your Content away from you.

2. Prohibited content

You may not use HTMLvault to create, host, link to, or distribute Content that:

• Is illegal, or promotes, facilitates, or instructs others in illegal activity.
• Infringes any copyright, trademark, trade secret, patent, or other intellectual property or proprietary right.
• Contains or facilitates malware, ransomware, spyware, keyloggers, cryptominers, or any other malicious or destructive code.
• Is designed to deceive, including phishing pages, fake login screens, spoofed brand pages, or other content created to harvest credentials or personal data under false pretenses.
• Sexually exploits or endangers minors in any way. We have zero tolerance for child sexual abuse material (CSAM) and will report it to the National Center for Missing & Exploited Children (NCMEC) and relevant authorities.
• Is pornographic, sexually explicit, or obscene, where prohibited by law or our judgment for a general business platform.
• Harasses, threatens, defames, or incites violence or hatred against individuals or groups based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, or other protected characteristic.
• Promotes self-harm, terrorism, or violent extremism.
• Misrepresents your identity or affiliation, or impersonates another person, company, or entity.
• Distributes spam, chain communications, or unsolicited bulk messaging.

3. Prohibited conduct

Regardless of the Content itself, you may not:

• Circumvent security or access controls. No probing, scanning, or testing the vulnerability of the Service, and no bypassing authentication, rate limits, usage tiers, or quota enforcement.
• Abuse the infrastructure. No denial-of-service attacks, no flooding the API or MCP endpoints, and no automated activity that places an unreasonable load on the Service.
• Scrape or harvestdata, including other users’ links, analytics, or account information.
• Resell or sublicense the Service, or operate it as a backend for a competing product, except as expressly permitted by your plan (for example, white-label delivery on Enterprise).
• Misuse tracking and analytics.Tracking codes you inject (Google, Meta, etc.) and HTMLvault’s native link analytics must comply with all applicable privacy laws, including obtaining any required consent from visitors. You may not use tracking to conduct covert surveillance, stalking, or any deceptive data collection.
• Misuse PII handling. Where you process personal data of others through links, reports, or lead lists, you are the data controller and must have a lawful basis to do so. AI PII scanning configured with your own provider key is a tool to assist you — it does not make you compliant on its own.
• Use the Service to send unsolicited messages. HTMLvault links may not be distributed through spam campaigns or in violation of CAN-SPAM, CASL, GDPR, or similar laws.

4. Integrations, API, and automation

HTMLvault is designed to be called by other tools — including AI assistants, automation platforms, and enrichment services. When you connect those tools or use our API, MCP server, or webhooks: you are responsible for everything generated and published through your account, including Content created programmatically by an AI model or automation on your behalf; you must keep your API keys and credentials confidential and not share them outside your organization’s authorized use; and you may not use integrations to exceed your plan’s limits, evade usage enforcement, or relay prohibited Content through another service.

5. White-label and custom domains

If you host links on your own domain (white-label delivery), you remain fully responsible for the Content served there and for the email deliverability reputation of that domain. You may not point a custom domain at HTMLvault that you do not own or control, and you may not use white-labeling to disguise prohibited Content or evade enforcement actions.

6. Reporting abuse

If you believe Content hosted on HTMLvault violates this AUP, report it through our abuse reporting page or contact [email protected]. We review reports and take action at our discretion. We may preserve and disclose information where required by law or to protect the safety, rights, or property of HTMLvault, our users, or the public.

7. Enforcement

We may, at our discretion and without prior notice: remove or disable access to any Content; suspend or terminate accounts, links, API keys, or custom domains; throttle or restrict access to protect the Service; and report illegal activity to law enforcement. We aim to be proportionate — a warning where appropriate, immediate action for serious or repeated violations, and immediate termination for illegal Content such as CSAM. Suspension or termination for a violation does not entitle you to a refund.

8. Contact

HTMLvault, 704 13th St East, Suite 600, Whitefish, MT 59937. [email protected]